Privacy Policy

Who we are

WISE is a UK-registered charitable trust (Registered Charity No. 1001136) established in 1991 and is based in High Wycombe. The charity is managed by 3 trustees and operates with the support of volunteers who are responsible for the operations of the charity. Our registered address is: Wycombe Islamic Centre, St Marks Close (off Totteridge Road), High Wycombe, Bucks, HP13 6GN.

Our website address is: https://wise-web.org.

What personal data we collect and why we collect it

As part of the operation of our website, we collect some data including names, email addresses, telephone numbers, message subjects and messages. This collection is done by consent in two places on the website: the contact form on the “Contact us” page and the newsletter sign up form on the “Join our mailing list” page. This data allows users to contact us via the contact form and join our mailing list. We do not collect any data automatically, and all data is only obtained through user consent. We do not collect any other user-identifiable data.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Some of your data is collected voluntarily by the contact form on the “Contact us” page. This data includes a name, an email address an email title (subject) and the content of the email (message body). We do not store contact form submissions anywhere on our website; your submitted data is sent directly to the admin email address allocated on the website: [email protected]

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The wise-web.org website does not currently use any analytics software to track user visits and behaviour.

Who we share your data with

We share some data with our spam-filtering service, Akismet. Akismet collects information about visitors who comment on our site. The information we collect may include the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

If you have subscribed to our newsletter or if you are a member of our website (you can log in), there is a good chance you will receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provide to you. To send you emails, we use the name and email address you provide to us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system. This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for your email address.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can submit this request through our contact form on the “Contact us” page or by phone on 01494 259 194 or by email at [email protected].

Where we send your data

Our website server is provided by a UK-based hosting provider and all of our server data is based in the UK. However, visitor comments may be checked through an automated spam detection service and this may be done outside of the EU.

How to contact us

For any queries or concerns with respect to your privacy you may contact us through our contact form on the “Contact us” page or by phone on 01494 259 194 or by email at [email protected].

Additional information

How we protect your data

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorized access, we cannot guarantee the security of any information you transmit to us or receive from our online services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Our administrator accounts are protected by cryptographically-secure passwords and we endeavour to keep our software up to date. We also pledge to hold our web host to account for your privacy and ensure that all data is adequately protected.

What data breach procedures we have in place

Every care is taken to protect personal data from incidents (either accidental or deliberate) to avoid a data protection breach that could compromise security. Compromise of information, confidentiality, integrity, or availability may result in harm to individuals’ reputational damage, detrimental effect on service provisions, legislative non-compliance, and/or financial costs.

Any individual who accesses, uses or manages the Academy’s data is responsible for reporting the data breach and information security incidents immediately to [email protected].

Should it become known to us that a data breach has occurred, we will inform all affected users as soon as practicable.We will first determine if the breach is still occurring. If so, appropriate steps will be taken immediately to minimise the effect of the breach. An initial assessment will be made by a nominated administrator in liaison with relevant officers to establish the severity of the breach and who will take the lead investigating the breach. The Lead Investigation Officer (LIO) will establish who may need to be notified as part of the initial containment and will inform the police, if appropriate. The LIO, in liaison with relevant officers will determine the suitable course of action to be taken to ensure a resolution to the incident.